Return Policy

Returns are subject to the following conditions:

  1. Return Window: 7 days after delivery of the product.
  2. Item Condition: Items should be unused, unsoiled, and unwashed.
  3. Original Tags: Packaging should have the original tags in place.
  4. Assessment: We may ask for images to assess your return. Kindly assist if needed.
  5. Replacement: Can be for the entire product(s) or part(s) of the product, subject to availability with AJ Dezines.
  6. Exception: The following items are not eligible for return requests:

*Items from clearance sales.

*Any customized orders.

7-Day Exchange Policy: Exchange eligible items within 7 days of receiving your order for a different size, color, or product, subject to availability. Customized orders are not eligible for exchange. Please ensure the exchange product is of the same selling price; otherwise, the customer will cover the price difference.

Damaged Product: In case you receive a damaged or incorrect order, please inform us within 2 days of receipt. Note that we will require images of the damaged product, and the tags should be intact. Any used product will not be considered as a damaged product.

Refund Policy: Refunds will be processed within 48 hours (2 working days) post pick-up of the product. The pick-up person will send images for quality check, and if the product is intact, the refund will be processed promptly within the stipulated timeframe.


  • Free return/exchange service.
  • No reverse charges; we cover return and exchange costs.
  • Free reverse pickup and exchange available once per order.

Non Refundable :

  • COD charges.
  • Express shipping charges.
  • Any customization charges.



  1. Initiate Return Request.
  2. Reverse Pick-up:
    • Scheduled within 1-2 business days in select pincodes.
    • If reverse pick-up is unavailable, ship the product to the address provided. Receive 100 INR store credits (valid for 1 year).
  3. Quality Check:
    • The pick-up person sends images for quality assessment. If the product is intact, prompt refund processing follows.
  4. Refund/Replacement:
    • For exchange, replacement dispatches within 1-2 business days of return request.
    • Refund Modes: UPI payment, bank transfer, or store credit (valid for 1 year).
    • Refunds are in Indian Rupees, equivalent to the transaction price received.
    • Refund subject to buyer compliance with policies.

Mode of Refund:

  • UPI payment
  • Bank Transfer
  • Store Credit (valid for up to 1 year)

Refunds will be processed in Indian Rupees and equivalent to the transaction price received, subject to buyer compliance with policies.